Barneybearandfriends
PRIVACY POLICY
Revision 1:
Created: 05/12/2022
Contact Details
If you would like to contact us about anything in our privacy policy please feel free to contact us at barneybearandfriends@gmail.com
Collecting Personal Information
Barneybearandfriends.com (‘Our site’ or ‘We’) cares about your privacy. This Privacy Policy describes how we collect and use your information to deliver our products and services and we take the matter seriously. We therefore collect and use your personal information only as it is needed to deliver our products and services to you. This we do via our website, phones, courier, post and mobile applications, and to communicate with you about this, or as you have requested us to do.
We use third party platforms such as www.GoDaddy.com as host for our online store, Google Analytics for statistical data and service optimisation and www.Squareup.com for payment and order processing platforms all of which have access to your information when you enter it using our site and/or ordering from us.
Personal information includes information such as:
1. Name
2. Physical Address
3. Postal Address
4. Email address
5. Telephone number
6. Date of birth
7. Payment and billing details
8. Other technical/device data collected that could directly or indirectly identify you.
Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update or otherwise take control of your personal information. We detail instructions on how to exercise certain rights that might be available to you, and where necessary explanations about key terms and concepts used in this Privacy Policy.
If at any time you have questions about our practices or any of your rights described below, please contact us by e-mail at barneybearandfriends@gmail.com
Personal Information collected – how and why
When you visit our site much of what you likely consider personal information is collected directly from you when you interact with our site, create an account, select cookie settings or purchase any of our services (For example: browser version, billing information, including name, address, credit card number, IP address, e-mail address and phone number). We collect it in order to fulfil your requests on us through the website interaction.
-Why - The purpose is to load our website for you, and to provide you with the products and services you request including browsing, paying for purchases and shipping, customer order processing details and updates, invoicing and delivery of goods to you. We also screen for potential fraud risk, use online analytics for service optimisation, and communicate directly with you as and when necessary. Furthermore, when in accordance with your preferences we share advertising related to our products and services with you.
- How - Sources of data collected automatically or provided by you include links clicked, pages viewed, website tags, log files, cookies and your selected purchases and shipping details. We collect the data entered by you to fulfil the service to you.
- Disclosure for business purposes is shared by you with GoDaddy our web host and SquareUp our online payment processing platform. For your information their policies are referenced in ‘Useful Links’ below.
Retaining your Personal Information
Interaction with our site by you and the provision of your personal information to us will result in us retaining your data in our records for the legitimate purposes you have intended unless you request for the data to be erased.
Barneybearandfriends does not store credit card information. Credit card transactions are processed through reputable encrypted third-party financial gateways as described above. You should check the applicable privacy policy of the third-party or financial gateway sites to determine how they will handle any personally identifiable information they collect from you. More information about their Privacy Policies can be found in the section ‘Useful Privacy Links’ below
International transfers of your personal data
The hosting facilities for our website are situated in the United Kingdom. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from the Information Commissioner’s Office.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Cookies, and related technologies
In additional we collect information when delivering our Services to you to ensure correct and best in class performance. Some of these methods of collection may not be as obvious to you involving Cookies, and other technologies. This enables us to track your browsing behaviour on our website, such as pages viewed, navigation trends, web links selected and items purchased.
Cookies are a small amount (often encrypted) of information downloaded onto your computer or mobile device when you visit our site which are stored in your internet browser. For example, cookies can store your information for quick and easy sign-in next time you visit the site. There are also different types of Cookies including essential, advertising, functional, content and social media. Related technologies include web beacons, HTML 5 cookies, scripts and other web application software methods that may be used by us or our website platform service provider Godaddy.com
There are different types of cookies described below:
· Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
· Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
· First-party cookies are those set by a website that is being visited by the user at the time in order to preserve your settings (e.g., while on our site).
· Third-party cookies are placed in your browser by a website, or domain, that is not the website or domain that you are currently visiting. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Specifically, the data collected relates to your interactions with our site or third-party features, such as social media plugins, contained within the Services; Internet Protocol (IP) address (for example, to determine your language preference; browser type and settings; the date and time the Services were used; device type and settings; operating system used; application IDs, unique device identifiers; and error data). These technologies also automatically collect data to measure website performance using data analytics reports for us. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Most browser toolbar ‘Help’ sections tell you how to prevent receipt of, or request the browser notify you of receipt of new cookies. You can also disable them altogether should you choose. We recommend that you keep them enabled in order for all functionality of our site to be accessed. For example if you block or reject cookies you will not be able to access the services that require a ‘Sign-in’.
How we use your information.
We firmly believe in both keeping the quantity of data collected to a minimum, and limiting its use. It is used for that purpose only for which we have been given permission, or as required by law and as required to deliver our products and services to you.
Service improvements.
We collect various information types relating to your purchase, use and/or interactions with our services. We utilize this information to both improve and optimize the operation and performance of our Services as well as detect and prevent fraud and abuse of our Services and systems
Much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal information.
Sharing data with trusted third parties.
We may share your personal information with third parties with which we have partnered for the following purposes to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as Google Analytics, GoDaddy and Squareup:
· Use of our website and purchase trends
· Performing analysis of our Services and products
· Communicating with you via chat or e-mail
· Assisting with customer relationship management
· Processing your credit card payments
· Advertisements when requested by you as described below
· Security, risk management and compliance
These third parties have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of our Services. Their privacy policies are also available and referenced below.
Advertisements.
We want to serve you ads that are most relevant and useful to you, so we may use the personal information you provided us in Account Settings or those collected through cookie technologies to personalize ads and improve your overall experience with us on our site and other sites. We call this interest-based advertising because the ads you see are based on previously collected or historical data to determine which ad will be most relevant to you, including data such as previous search queries, activity, visits to sites or apps, demographic information, or location.
Another ad personalization could be activity-based. For example, using data about your page views on our site to determine whether an ad would be of interest to you. In addition, the data we share is hashed and encrypted, which means that it does not directly identify you.
For more information about how ad personalisation and targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) website at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Please note that any opt-out choice you exercise through these programs will only apply to ad personalization by the third parties you select but will still allow the collection of data for other purposes, including research, analytics, and internal operations. You may continue to receive ads, but those ads may be less relevant to you.
Communicating with you. We may contact you directly or indirectly through a third-party service provider regarding products or services you have signed up for or purchased from us. These communications will be for the purpose of delivering our products and services to you. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
· Telephone calls
· Text (SMS) messages
· Messenger applications such as Whatsapp etc.
You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting your “Account Settings” page. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of websites you visit. We have provided you with useful links below on this subject
If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at barneybearandfriends@gmail.com
Useful Privacy Links
Here are links to sites referenced in this privacy policy and other useful privacy information and tools for you:
• Privacy Agreement - GoDaddy UK
• Privacy Policy for Users Who Do Not Apply or Sign Up for a Square Account
• https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
• Network Advertising Initiative website,
• Digital Advertising Alliance (“DAA”) website
• https://optout.aboutads.info/.
• The following help with managing cookies on different browser types:
• (a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
• (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
• (c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
• (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
• (e) https://support.apple.com/kb/PH21411 (Safari);
• (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
· A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: https://www.youronlinechoices.com
Legal Compliance basis.
In terms of the General Data Protection Regulation we process your personal information with your legal consent. We do this for the legitimate purpose of completing your request through our website. We do it in the manner described to protect your privacy and interests.
How we secure, store and retain your data.
We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal information for as long as required to engage in the uses described in this Privacy Policy, unless a longer retention period is required by applicable law.
If you have any questions about the security or retention of your personal information, you can contact us at barneybearandfriends@gmail.com
How you can access, update or delete your data.
To easily access, view, update, delete or port your personal information, or to update your subscription preferences, please sign into your Account and visit “Account Settings.”.
If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
‘Do Not Track’ notifications.
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may visit www.allaboutdnt.com.
Age restrictions.
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information without parental approval, please contact us per the instructions below.
Non-Discrimination.
We will not discriminate against you for exercising any of your privacy rights.
Changes to this policy.
We reserve the right to modify and update this Privacy Policy at any time. Changes will be posted here on this website.
Contact us.
If you have any questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you may contact us at barneybearandfriends@gmail.com We will respond to all requests, inquiries or concerns within thirty (30) days.
If you are not satisfied with our response, you may direct privacy complaints to your local data protection authority.